Break down the cost on an employee level
Picture a single high-salary hire, the kind of desk-bound, well-paid role where this bites hardest.
$80k
Salary.
~1.5 hrs
On the phone per day.
~$40
Cost per lost hour.
$60-100
burned through per day
This is approximately $15,000 per year wasted on one employee.
The fix costs $40/year.
Early Client Pricing
$40
per employee, per year.
$3.3
per employee, per month.
Less than a coffee a month per person.
$0.02
per employee, per hour.
This is $40 to earn back roughly $15,000 of an employee's time. Say it slowly.